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You might have to pay an upfront fee for your device. If this payment fails for example due to lack of funds , your pre-order may be cancelled. You can cancel your pre-order at any point until we charge your card for this upfront fee. This does not affect your statutory rights to change your mind within 14 days of receiving your device and only pay for the services you have used.
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If this payment fails for example due to lack of funds , your back-order may be cancelled. You can cancel your back-order at any point until we charge your card for this upfront fee. Discounted price for BT broadband homes excludes business.
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Payment is by direct debit and subject to credit status. Speeds vary by location, coverage and demand. One minute minimum call charge. Service numbers beginning , , 09 and have an access charge of 30p per minute plus a service charge set by the company you call.
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Early termination charge may apply if you stop your service in the first 24 months, see bt. You're not unable to unlock within the first 6 months of your contract. The exception is where you've ceased your BT Mobile service and have paid your final bill which would include the early termination charges. We will not unlock any handsets which have been reported lost or stolen. We aim to unlock all devices within 72 hours. If we need to contact the manufacturer to get a code, it may take 10 days.
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BT broadband homes excludes business. Pre-order : Subject to stock availability. With Extra Speed, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. These add-ons run on a 30 day rolling contract until you cancel them. It covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. Add-On allowances reset at the start of each billing month.
You can only have one data and one minutes Add-On at any one time. So if you buy a MB Add-On 10 days before the date of your next bill, it'll cover the data you use for those days and the previous The add-on renews automatically every month on the date you get your BT Mobile bill, unless you cancel it.
If you don't want your UK Add-On to renew automatically, you'll need to contact us to cancel it before the date of your next BT Mobile bill. You can still carry on using it until the date of your next bill and we won't charge you again. Any unused allowance won't carry over when your billing month ends.
And if you go over your allowance, standard charges will apply. You can have a maximum of one for minutes and one for data at any one time. We won't transfer or refund UK Add-Ons. They're for your personal use and subject to BT Mobile Service terms and conditions. You will need to have ordered a new BT Mobile plan online during a promotional period and waited 30 days before claiming.
Your BT Reward Card could take up to 30 days from claim date to arrive. On receipt you must activate the card within 3 months via the activation code, which will be sent to you by email to the email address provided with your order. The card is a non-reloadable prepaid card with no cash access ATM or cash back.
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Unspent funds which remain on the card after expiry date printed on the card cannot be redeemed. The card cannot be used at any Customer Activated Terminals such as but not limited to pay pump, toll roads, car parks or train ticket terminals , for subscriptions automated periodic payments, to withdraw cash via cashback ATM, foreign exchange bureaus, gambling, or any illegal goods services. The prepaid card offer is open to UK residents only, over the age of Broadband BT Reward Card will be sent to the installation address.
BT Mobile Reward Card will be sent to the address where we delivered your BT Mobile product If you end your agreement for service before the end of the minimum contract period you'll have to pay an early termination charge. There is no cash alternative for BT Reward Cards.
BT reserves the right to remove the offer at any time. BT Reward Cards are subject to suppliers own terms and conditions. Discounted price for homes with broadband from BT excludes business. Payment is by Direct Debit and subject to credit status. One-minute minimum call charge. Available to New and Existing customers excludes business. BT Plus Tablets 5G. BT Accessories. Moving Home. Buy our products TV TV and broadband packages. It's time to update your browser You're using an old version of your internet browser, which is fine for browsing but no longer secure enough for online payments.
Don't worry, updating to the latest and most secure version is quick and easy. Update and learn more. See what TV and broadband bundles are available where you live Check availability. Sorry, something went wrong We weren't able to check availability. See upgrade deals. Please enter a valid postcode. Please enter a valid landline number. Already got BT TV?
We're finding your address We're checking what you can get. What you get with our broadband. Next, add your extras You can personalise your TV package how you like. Extras and upgrade deals Add more channels, get extras like Netflix, and see upgrade deals. What is BT TV? Use our broadband speed checker to see what line speeds you can get.
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What comes with each TV package? What is 4K Ultra HD?
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Find out more about Ultra HD. What is AMC and how can I watch it? How do I know if my aerial is suitable? The following are not recommended by BT: Portable aerial — portable aerials give poor reception and often you'll get fewer channels Satellite dish — you won't be able to receive Freeview channels on BT TV with a satellite dish.
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