Exterior and rooms are very dated but the lobby and restaurant areas are great. Highly recommend you eat in the restaurant. You wouldn't normally think this at a hotel, but the food is excellent and the value is great compared to chains in the area. Only issue is a phantom restaurant charge on my bill. Staff chalked it up to someone putting the wrong room number on a bill and reversed, but this shouldn't happen. Clean hotel with great amenities. Very nice continental breakfast with all the fixings. Very nice lobby and clean rooms with comfortable beds. Very good hotel service with nice competent, friendly, helpful staff.
Only draw back is tv's don't allow for HDMI use, so you are unable to hook android box or PlayStation system up for use. Otherwise wonderful place to stay and would highly recommend. The free Breakfast is an awesome deal its a real Breakfast They will make your eggs the way you want them even omelettes.
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The hotel is clean and staff is great. The beds are comfortable and the rooms are modern.
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Breakfast was not good at all, I understand it's free however You could hear every thing going on in the hall ways Internet was not very strong, not very many options for hotels in the area. So considering, if I had to stay in Brantford again I would stay here Not worth what I spent.
I called today to make a reservation. The on the website: The person who answered was most likely a call centre from India. He said his name was Jason. There was a lot of talking in the background. I asked him to repeat it as I was in shock. He said yes. I can see why you are in shock. Could you please give us a little information of what website you were looking at. Our website is www. I'm not sure what website you were looking at to get that kind of false information and would like to investigate it further. Please do give us a call so we can get you booked in for the Quilt Show.
Clean and comfortable would stay here again. Only negative is you can hear everything in the hall. Doors opening and closing and people talking. Doors are very thin. We didn't use any of the facilities pool but it looked very clean. Great Hotel Choice, to stay at this past weekend, for the baseball tournament! Highly Recommend! Def would stay here again!
We appreciate your 5 out of 5 review and kind words regarding your stay. Booked the African Lion Safari package for the family. Amazing value for the room and tickets. Staff was extremely helpful and even allowed us to check in early since we were traveling not much for a view, but the location seemed to be close to everything we needed. We are proud to know you found our staff to be extremely helpful and that you found amazing value for our Lion Safari Package! We're sure the 1 out of 5 was an error considering all the great things you had to say about your entire stay! We look forward to your return visit and perhaps a 5 out of 5!
Of all the hotels in my 72 years of travel it was the cleanest and friendliest hotel I've stayed at. The breakfast was unbelievable, and cost me nothing it was included, the most reasonable rate in this town. I can't say enough about the hotel and staff.
Diane Saragosa. Wow, 72 years of travelling and we're the cleanest and friendliest We truly appreciate you taking the time to share your awesome comments. Hotel was clean, beautifully decorated. I would definately recommend this hotel for business or leisure. Restaurant was nice with a variety of choices. Breakfast was great, with continental and cooked to choice.
Everyone loves Flipp!
Complete with a workout area and a pool what more could you need. We are pleased to know you enjoyed a great stay and found our hotel to be clean and beautifully decorated. We pulled off the highway to stay there twice. They have what's rare in hotels these days - rooms with windows that open. The staff was always very nice, the rooms comfortable and clean.
The complimentary breakfast was good, too. Tried poutine for the first time. Have stayed at this location many times. I always prefer to stay at this hotel and will drive a little extra to meetings in order to stay here. It is always very clean. Any concerns are immediately dealt with.
Staff are always attentive and helpful. Stayed for 2 nights to attend a wedding in the area. The staff is friendly. Nice restaurant in the hotel. Reasonably priced and good food. Had some confusion at times with the front desk when it came to being connected to the wedding.
Gift bags were to be given out to all rooms under the wedding name. Not all rooms received their bags accordingly. We were suppose to have an early check in and late checkout and there always seemed to be lack of communication between the desk and floor staff. Had to remind the staff of the later check out when they came knocking. The general maintenance of the hotel could be better.
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